3]Delete these data files

Try that! Navigate to the following path in Explorer:

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\InstallAgent\Checkpoints

If such a location exists on your PC, you can find two data files here:

  • 9ND94HKF4S0Z.dat
  • 9NCGJX5QLP9M.dat

If you see them, temporarily move them to your desktop.

Now see if the problem goes away.

If so, you can delete these 2 files; if not, you can put them back in the Checkpoints folder.

4]Reset Microsoft Store

This is one of the handiest solutions to fix any problem related to Microsoft Store. Follow these steps to reset the Microsoft Store:

  1. Open the ‘Command prompt app‘ of ‘Search bar‘by typing’cmd.exe
  2. Right click on the search result and select ‘Execute as administrator‘ among the options
  3. If a ‘UAC‘open, knock’Yes‘ to give your consent
  4. In the command prompt window, type WSReset.exe and press the ‘Enter‘ key.

Try reinstalling the app again and check if error 0x80246013 still occurs.

5]Disable firewall and anti-virus software

Sometimes Windows Defender mistakenly considers an application as malicious which can trigger error 0x80246013 in Windows 10. Therefore, temporarily disabling the settings in this security tool can fix this error. Follow these steps:

  1. Open the ‘Course’ dialog box by pressing the ‘Window + R‘ keys simultaneously.
  2. Enter ‘Control Panel‘ in the text field and press ‘Enter
  3. Now set the ‘Seen by‘ Possibility of ‘Little Icons’ once you see the complete lists of control panel related items
  4. Locate ‘Windows Defender Firewall‘ and click on it.
  5. Now navigate to the left section and on the next page and toggle the ‘Enable or disable Windows Defender Firewall‘ to ‘Disabled‘ to disable its functionality.
  6. Hit ‘OKAY’.

You should also try disabling your anti-virus software, the same way.

Once, try to download or update the app from Microsoft Store or run Windows Update.

Remember to re-enable them once you have successfully completed your work.

We hope this guide helped you fix error code 0x80246013.

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