the XboxOne is definitely a great impressive video game console developed by Microsoft. It took years to develop this game into a trusted gaming brand. But in the past few days, several Xbox users reported periodic startup System error E102 which prevents them from using their console.
This error mostly appears during system startup or when users try to install the OS update. But there is not much user can do to fix this problem. Luckily for those who have encountered the E102 system error, there are several issues you can try to fix. Then read this article to continue.
Fix Xbox One System Error E101 and E102
To fix Xbox One system error E102, follow the suggestions below:
- Reset your console to factory settings
- Update your Xbox One offline
Let’s see them now in detail:
1]Reset your console to factory settings
To reset your console, first turn off your console, then unplug the power cable.
Wait a moment (about 30 seconds) then reconnect the power cable.
Now restart your console.
To do this, press and hold Bind & Eject button, and at the same time press the Xbox Button.
You will find the Bind button on the left side of your console. This button is used to pair the new Xbox One controller. And the Eject button available on the front of the console.
Now keep holding the Bind and Eject for approximately 10-15 seconds, you will hear two power-up tones.
Release both the Bind button and the Eject button after you hear the second power-up tone. This will directly launch the Xbox Startup Troubleshooter.
Once inside, select Reset this Xbox then press A on your controller to confirm it.
When the confirmation window appears, select To delete All.
This will start deleting all data including installed apps and games.
2]Update your Xbox One offline
To update Xbox One offline, you will need a computer with an internet connection and a USB drive with 4GB of free space to complete the process. Also, make sure the USB drive is formatted in NTFS.
Now let’s see in details but before that you should have a backup of important data saved in the USB drive. Otherwise, you will lose your data after formatting the drive.
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Now plug the USB stick into the USB port of your PC.
So download system update offline (OSU1) available as a ZIP file.
Once the file is downloaded, right click on the zip file and choose Extract all. It will extract the contents of the archive to a folder of your choice.
Have all files on the USB drive deleted. Then copy the $SystemUpdate file in the root directory of the USB key. Also make sure that there are no other files besides this one in the flash drive.
Now turn off the console and unplug the power cord. After a minute, plug the power cord back in. Bind button and Eject button then press the Xbox button on the console.
Continue to press and hold the Bind and Eject button for 10-15 seconds. When you hear a power-up tone, release both buttons. From there, you will be taken to a troubleshooting menu where you can update the Xbox One locally using the USB flash drive.
Now plug the flash drive into the console and then select Offline System Update. After that, select the update source and then update.
Once the update is installed, remove the USB drive from your console’s USB port.